Delivery and Warranty Policy

1. Service Usage and Refunds

  1. 1

    Unusable Services

    If the service registration is successful but not usable within 3 days, please contact us for a resolution or refund within 15 working days.

  2. 2

    Securing Your Information

    We commit to using collected documents and images solely for legitimate purposes, including storage, support, or resolving complaints.

  3. 3

    Warranty Conditions

    BeeKrowd warrants services when errors occur due to our side, such as service not provided as committed or suspended due to our error.

2. Cases Not Warranted

Non-Warranty Cases

BeeKrowd will not warrant services in the following cases:

  • Improper usage of services.
  • Risks due to third-party software or hardware.

3. Service Changes and Support

Service Modification

Customers can change or cancel service packages themselves or notify us for timely support.

4. Service Information Check

Service Details

To check information about BeeKrowd's services, contact us via website, email, or hotline by providing your name, phone number, or order code.

5. Contact Information

BeeKrowd Joint Stock Company

Address: Dreamplex, 21 Nguyen Trung Ngan, Ben Nghe Ward, District 1, Ho Chi Minh City.
Hotline: +84 376.372.727
Email: support@beekrowd.com

BeeKrowd ensures secure and reliable services. If you have questions or need assistance, feel free to contact our support team.