BeeKrowd partners with leading reputable shipping carriers to ensure your orders arrive safely, on time, and in perfect condition.
BeeKrowd provides shipping services throughout Vietnam, including the following areas:
Delivery within 1-2 business days via GrabExpress, AhaMove, or Giao Hang Tiet Kiem.
Delivery within 3-5 business days via Giao Hang Nhanh, Viettel Post, or Vietnam Post.
Delivery within 5-10 business days. Time may vary depending on weather and terrain conditions.
Shipping fees are calculated based on two main factors: order weight (or quantity) and the geographical distance from the warehouse to the delivery address. Specific fees are as follows:
| Order Type | City Center | Suburban | Remote |
|---|---|---|---|
| Under 500g | 15,000 VND | 25,000 VND | 40,000 VND |
| 500g – 2kg | 25,000 VND | 35,000 VND | 55,000 VND |
| Over 2kg | 35,000 VND | 50,000 VND | 75,000 VND |
| Orders over 1,000,000 VND | Free shipping nationwide | ||
Note: The exact shipping fee will be clearly displayed at checkout before you confirm your order. BeeKrowd regularly offers free shipping promotions during special events and holidays.
BeeKrowd has strategic partnerships with Vietnam's leading reputable carriers, ensuring your orders are handled professionally and on schedule:
Main shipping partner. Covers all 63 provinces. Average delivery time: 1-3 days.
Shipping to remote areas and islands. Delivery time: 3-7 days.
Express delivery within HCMC & Hanoi city centers in 2-4 hours.
Economical shipping, suitable for low-value orders. Delivery time: 4-7 days.
Each BeeKrowd product is packaged following a rigorous 4-layer protection process:
Products are placed in BeeKrowd's custom-designed boxes with logo and branding, ensuring aesthetics and brand value.
Bubble wrap, foam, or kraft paper is used to secure products and prevent impact damage during transportation.
Orders are packed in 3-layer corrugated cartons meeting export standards, capable of withstanding loads up to 30kg.
All packages are sealed with BeeKrowd anti-counterfeit security tape, ensuring products reach customers in pristine condition.
After your order is handed over to the shipping carrier, you will receive an email and/or SMS with your tracking number. You can track your order in the following ways:
If your order doesn't arrive within the estimated time, please contact customer support. BeeKrowd will coordinate with the carrier to check and resolve within 24 hours. If the delay exceeds 48 hours from the committed time, you will receive a 50% refund on shipping fees.
In the unfortunate event that products are damaged, dented, or lost during shipping, please:
Please double-check your delivery information before confirming your order. If an error is found, contact BeeKrowd immediately. If the order has not yet been handed to the carrier, we will update the address for free. If already handed over, redirect costs will be borne by the customer.
This Shipping Policy is effective as of January 1, 2025. BeeKrowd reserves the right to update this policy at any time. Any changes will be announced on our website.